shipping and returns policy

SHIPPING POLICY

Do you ship worldwide and what are the shipping costs?

Yes, we ship worldwide. We offer free shipping to the USA and internationally with tracking. There are NO shipping costs or sales tax. Great!

What are your delivery and processing times?

3 business days
Standard delivery times

Europe: 6 to 14 days

France: 7 to 10 days

Belgium: 7 to 11 days

Processing times:

Order processing can sometimes take 2 to 4 days after validation before shipping.

Where can I find my tracking number?

As soon as your items are shipped, you will receive an email from us containing a tracking number.

Order processing can sometimes take 2 to 4 days after validation before shipping.

Where can I find my tracking number?

As soon as your items are shipped, you will receive an email from us containing a tracking number.

If you haven't received it or if the tracking number doesn't work, don't panic! Contact us and we will find a solution!

If you would like more detailed information, please email us at contact@whitegold.space

and we will help you!

Unexpected delays

In some cases, delivery may take longer than the standard shipping times indicated here. Please contact us if your package is unusually late and we will help resolve any issues we have control over!

RETURNS

Our return period is extended from the date you receive your order.

We strive to process all orders within 14 business days. However, due to the high volume during this time of year, this period may be extended up to 30 business days.

For any questions, please contact us at contact@whitegold.space.